Exchanges & Returns
Send all returns to:
Ronstan
Attn: Web Store Returns Dept
45 High Point Rd, #2
Portsmouth, RI 02871
- Return notes: before using your product, be sure you have the right fit. Lay out and inspect your gear in an organized fashion before starting any installation process.
- You (the customer) are responsible for returning the goods in a re-saleable condition (including original packaging).
- You (the customer) are responsible for return shipping costs.
- Include a copy of your web store invoice and packing slip with the returned package for prompt credit.
- Keep a record of your shipment until you have received your replacement, credit or refund.
- Clearance/Sale items are non-returnable.
- Returns must be made within 30 days of original invoice date.
- Please allow up to 10 business days for processing of all returns.
Damaged Product
If part or all of your shipment was damaged in transit, please call us immediately at 401-293-0539. Do not discard the package or packaging materials.